Premature loss of VIP status

[Kintarwoe]

I purchased a $50 VIP donator package promising 120 days of VIP status on  the 30th of October. I have been enjoying that VIP status but today when I joined the TTT server my status is back to 'Donator' prematurely. I believe that this has been in error.

I am not completely sure if this is the right forum but it was the most suitable that I could find.

I noticed that there is a forum for this and that my post needs to be moved.

Edited November 17, 2020 by Kintarwoe
Added some context / post needs to be moved

[Wookie]

This has been forwarded to Menace to look into, thank you for your patience

[Wookie]

Issue has been resolved