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Premature loss of VIP status


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I purchased a $50 VIP donator package promising 120 days of VIP status on  the 30th of October. I have been enjoying that VIP status but today when I joined the TTT server my status is back to 'Donator' prematurely. I believe that this has been in error.

I am not completely sure if this is the right forum but it was the most suitable that I could find.

I noticed that there is a forum for this and that my post needs to be moved.

Edited by Kintarwoe
Added some context / post needs to be moved
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