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Report Donation Issues

If items you purchased have not been delivered, please get in touch with us using this form. A staff member will get back to you via PM and fulfill your order as necessary. If you have not yet donated, please consider posting in our forum's Issues & Suggestions category for assistance.

We apologize for any inconvenience in advance, and look forward to sorting your issue soon. We appreciate your support.

The information you provide will only be read by senior managers of Fluxservers.
You will require a forum account to be able to submit this form.


  • Please provide your SteamID that you purchased your item(s) on. If you do not know it, click here or steamid finder.
    Example:  STEAM_0:0:1838290 OR 76561186194423928


  • You can get the transaction id from your PayPal activity page.


  • Please specify which items you purchased that were not delivered.

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    If necessary, you can provide any additional details above. Maximum: 1000 characters.

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